A withdrawal has two separate questions: when the broker processes the request and when the payment system delivers the money. A commission discount answers neither question. Use the method’s actual terms and transaction status rather than a homepage speed statistic to plan an outgoing payment.
Check what can leave the account
Open the account you intend to withdraw from and review its available amount. Balance alone is not a complete picture when positions, pending requests or promotional conditions are involved. Removing funds can also leave less equity supporting open trades; the leverage and margin guide explains that distinction.
Make sure required verification checks are complete and the payment details are yours. Keep the records from your original deposit because the provider may need to match ownership or a return route. Do not assume that every deposit method supports every withdrawal currency.
The current payment page has separate fields for withdrawal fees, limits and provider processing. The public table did not expose a complete account-specific method list in our check. There is therefore no defensible single minimum withdrawal amount for every RoboForex client in this guide: use the amount displayed for your chosen method.
Submit the request through Members Area
- Open Withdraw Funds. Use the official management profile and select the trading account from which money should leave.
- Choose an available method. Review currency, charges, amount limits and the receiving details. Check the destination again if it was saved previously.
- Continue to the request form. The provider’s instructions call for the trading-account password and withdrawal amount. Enter them only within the verified official workflow.
- Complete method-specific information. Follow any additional page or authentication request. A third party does not need your password or one-time code to advise you.
- Keep the confirmation and reference. Record the time, currency, requested amount, stated fee and status so you can distinguish later updates.
The withdrawal help page is the source for these steps. We did not submit a payment. If the form differs, use its current instructions and ask the provider to clarify a requirement before proceeding.
Understand the two processing clocks
RoboForex states that requests are processed within two business days, during 09:00–18:00 EET; the payment system may need additional time. Its payment page excludes weekends and holidays from working days. This is a published review window, not a guarantee that money reaches every bank within two days.
| Stage | Record to keep | What it does not prove |
|---|---|---|
| Request accepted | Reference and submission time | The broker has not necessarily sent the payment. |
| Broker processing complete | Completion time and outgoing reference | The receiving bank may still be processing it. |
| Provider delivery | Receipt or account credit | The credited currency/amount still needs reconciliation. |
If a request is marked completed, compare the outgoing reference with the receiving bank or wallet’s record. If it is still pending, ask which review stage remains. The withdrawal-problem guide provides the exception path without treating every delay as the same problem.
Which Tuesdays qualify for no commission?
The Free Funds Withdrawal rules cover the first withdrawal on the second, third and fourth Tuesday of a calendar month, during the eligible day in server time. That means one qualifying request on each listed day, rather than unlimited withdrawals or every Tuesday. The provider retains refusal rights.
Check the calendar, server-time date and whether you have already used the day’s first withdrawal before submitting. A fifth Tuesday is not added merely because the month has five Tuesdays. Do not keep an unsuitable trade open or delay money you need simply to pursue a fee saving.
The fee programme also does not make an unavailable payment system available. Read the final request confirmation for the actual charge and keep it with the receipt if the fee differs from the conditions you expected.
Reconcile the amount received
Compare requested amount, broker charge, provider charge, conversion and final credit in the receiving currency. If the account has Welcome funds, read the current bonus withdrawal rules before assuming the displayed total is withdrawable cash.
For a discrepancy, send one clear transaction chronology through the official channel. Our support guide explains which references help the provider investigate. Do not pay an unsolicited recovery service or “release tax” merely because a stranger claims to know why the withdrawal is pending.
Frequently asked questions
How long does a RoboForex withdrawal take?
The provider publishes processing within two business days during 09:00–18:00 EET, with additional payment-system time possible. Weekends and holidays are excluded from the payment page’s working-day estimates. Keep the request time and status to identify which stage remains open.
What is the minimum withdrawal?
Check the current limit for the available payment method in Members Area. A single universal amount would ignore differences in methods, currencies and account availability. Read the amount and settlement currency shown before confirming, rather than transferring another method's limit.
Are withdrawals free every Tuesday?
No. The published programme covers the first withdrawal on the second, third and fourth Tuesday of the month, in server time, subject to its conditions and provider discretion. An ordinary request outside that allowance can still have the method's standard charge.
Can I withdraw while positions are open?
Check the available amount and the effect on equity and margin before requesting it. Open exposure or other account conditions can make balance different from safely removable funds. Do not treat the entire displayed balance as cash that can be removed without affecting open trades.
What if the status says completed but I have not received it?
Request the outgoing payment reference and compare it with the receiving provider’s records. Broker completion and final provider delivery are separate stages. Retain both references so support can trace the same transaction rather than starting another withdrawal.
Sources and scope
Checked 15 September 2026. This guide concerns RoboForex Ltd and its current public instructions. Public pages and blank forms were reviewed; we did not open or fund an account, upload identity documents, place an order or test a withdrawal. Source conditions and the account-specific screen take priority where availability differs.
- Withdrawal procedure and review clock
- Payment methods and ownership
- Free withdrawal rules
- Welcome Bonus rules
For the wider broker context, return to our Forex broker guide library.