The most useful funding check happens before money leaves your bank or wallet. Make sure the receiving account is the account you intend to trade, that the payment method is yours and that you understand the amount after currency conversion. An account threshold and a payment-system minimum are different limits.
Choose from the methods actually offered
The official payment-method page separates deposits and withdrawals and lists fields for fees, processing time and limits. Its public table can change with filters and availability. Our public extraction did not establish a complete personal method list, so this guide does not promise that a named local payment system is available to every reader.
Sign in and compare the method shown in Members Area with your own circumstances. Check the payment currency, minimum, maximum, stated processing window and ownership requirements. The provider prohibits funding from wallets, bank accounts or cards belonging to someone other than the trading-account owner. A family member’s card is not a harmless substitute.
Use the minimum-deposit guide for account thresholds and the account comparison for platform/currency choices. If you are counting on a promotion, read its separate conditions first. A deposit method that can fund an account may still fail the Welcome programme’s eligibility rules.
Submit one clearly identified deposit
- Open Members Area through the official login. Use the login guide if you are unsure which credentials apply.
- Select Deposit Funds and the receiving account. Confirm the account number, platform and currency. Do not rely only on the most recently used account.
- Select the payment system. Review the currently displayed conditions and confirm that the payment account is in your name.
- Enter the amount and deposit currency. Read the final confirmation for conversion or provider charges. Keep enough funds available for any amount the payment provider authorises.
- Continue to the provider step. Complete only the authentication requested by the legitimate payment provider. Do not give a support impersonator the approval code.
- Save the reference. Keep the payment receipt, amount, currency and time, then check the receiving account and the transaction history.
This sequence follows the published deposit instructions. It is not a record of a deposit we performed. Later provider screens and identity checks depend on the selected payment system.
Compare money sent with money credited
Write down three amounts if currencies differ: what leaves your bank, what the payment provider sends and what the trading account receives. Those figures may use different units. For a ProCent account, the displayed cents must be converted before you compare them with a cash deposit.
For example, a receipt showing a payment in your local currency cannot be compared directly with a USD account balance. First identify the conversion rate and any separately listed charge. Do not assume that an advertised deposit-fee compensation programme also reimburses your bank’s foreign-exchange spread.
Moving funds between your own accounts
RoboForex’s internal-transfer instructions describe transfers within one Members Area without a transfer commission; different account currencies use its internal exchange rate. Select the sending and receiving account deliberately, enter the required details and confirm using the provider’s email-code process.
The same page prints a restriction on transferring funds deposited by card or SMS before 30 days have passed. It also contains a deposit-bonus restriction that should be checked against the actual programme on your account, not treated as evidence that a historical bonus is currently offered. Ask support before relying on an immediate transfer after funding.
Moving cash from an account with open positions can reduce the funds supporting those positions. Check exposure before transferring, and read the margin guide if the difference between balance, equity and free margin is unclear. The internal Wallet is another broker service, not proof of a protected bank savings account.
If the deposit is missing or reversed
Separate a bank authorisation from a completed payment. Check whether the provider reports pending, completed, failed or reversed, and whether the trading history contains a matching reference. Avoid repeated deposits merely because the first credit is not immediately visible.
Send official support the reference, amount, currency, time, receiving account and current provider status. Ask which side currently holds the transaction and what evidence is needed. Use our support guide to prepare that message, and the withdrawal guide before choosing a funding method whose return route you do not understand.
Frequently asked questions
Which RoboForex deposit methods are available?
Use the list shown for your account in Members Area. Public lists and translated pages do not prove that a particular method is available to every country or client. Read the method's currency and final amount before authorising the transfer.
Can somebody else fund my account?
The provider’s payment page prohibits deposits from cards, bank accounts and electronic wallets that do not belong to the trading-account owner. Use your own payment details and confirm that the receiving trading-account number is correct before paying.
Does a commission-free deposit remove conversion costs?
Not necessarily. Separate the broker’s compensation programme from currency conversion, bank charges and any payment-provider conditions shown before confirmation. Compare the amount sent with the amount credited, including any currency changes, before describing the transfer as costless.
Can I immediately transfer a card deposit to another account?
Do not assume so. The published internal-transfer page specifies a 30-day restriction for funds deposited by card or SMS. Check the current conditions on your account before transferring. The same Members Area does not automatically remove restrictions on the deposited funds.
What should I do if the deposit does not appear?
Keep the payment reference and compare the provider status with the receiving account history. Ask official support to identify the missing stage before sending another payment. A second payment may duplicate the transfer instead of fixing the first request's missing record.
Sources and scope
Checked 15 September 2026. This guide concerns RoboForex Ltd and its current public instructions. Public pages and blank forms were reviewed; we did not open or fund an account, upload identity documents, place an order or test a withdrawal. Source conditions and the account-specific screen take priority where availability differs.
- Deposit procedure
- Payment methods and ownership
- Internal transfer procedure
- Internal Wallet
- Trading accounts and restrictions
For the wider broker context, return to our Forex broker guide library.